SHIPPING & DELIVERY
Standard Shipping to Malaysia
How long will it take to receive my order?
Once orders are shipped, standard shipping takes 4-8 business days to arrive at most locations within Malaysia.
You will receive a notification email with details on how to track your parcel’s progress. All orders are shipped via DHL E-Commerce or PosLaju.
Where do you ship?
The Nail Parlour ships throughout Malaysia.
Do you ship internationally?
We currently do not ship internationally.
When will my order ship?
The Nail Parlour will process your order within 48 hours and will ship within the next 48 hours. Once orders are shipped, standard shipping takes 4-8 business days to arrive at most locations within Malaysia.
You will receive a notification email with details on how to track your parcel’s progress. All orders are shipped via DHL E-Commerce or PosLaju.
How can I amend my shipping address?
If you need to change your shipping address or update your order, please contact us here as soon as possible. We will make every effort to update your order.
What happens if my parcel(s) fail to be delivered or picked up?
As the recipient, you are responsible for any subsequent costs incurred for parcels returned to our warehouse due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centres. Standard shipping fees will be incurred for all parcels re-sent from our warehouse.
Please ensure that your delivery address and mobile number is accurate, to ensure your nail treats get to you as quickly as possible!
Where is my order?
Once your order is shipped, you will receive a tracking number via email so you can keep an eye on its delivery activity while it makes its way to you.